ACP Marketing is a privately-owned marketing and distribution company specializing in international rail sales. Our address is Room F2. 1 231, Vauxhall Bridge Road, London, SW1V 1AD, United Kingdom. ACP Marketing comprises ACP Rail International, Accesrail, ACP Railnet and ACP Secrets.
We collect information from you when you use our websites, contact our call center, register to our newsletters, fill out an order or enter a sweepstakes.
We request information from the user on our order form. Here a user must provide contact information (name and shipping address, etc) and financial information (like credit card number, expiration date.)
This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
You don’t have to give us your personal information. However, in order to buy from our website as well as use it, you will need to provide us with this information. If you don’t want to, that’s okay!
However, if you do share with us your personal information, we anonymize it. This information is used for data analysis and to improve our website.
The information you provide will not be shared to third parties. We also do not sell your information for marketing purposes.
However, we do share your information with Third Party Service Providers that work on our behalf. When we do, we only disclose the information that is absolutely necessary for the purpose of completing their tasks. Here are the categories of providers:
Our users are given the opportunity to – opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for the information. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at firstname.lastname@example.org.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
If a user’s personally identifiable information changes, or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This may be done by emailing us at email@example.com.
Since we sell products on behalf of our partners (train operators), we are required to hold on to your personal information for a minimum of 7 years for legal and audit purposes. This information never includes your payment information. Your payment information is only used during billing purposes. Since we use a payment service provider (World Pay), we never have access to that information.
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry, SSL (Secure Sockets Layer.) While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Mozilla Firefox and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just â€˜surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
If you have any questions about the security at our website, you can send an email to webmaster@ACPRail.com.
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Our site uses different types of cookies.
Our website has links to other organizations. You should be aware that:
If we received your permission, we will send you marketing messages by email to keep you aware of the latest news. This includes our promotions, sweepstakes and our newest products.
How to stop receiving our marketing messages
You can unsubscribe from our newsletter at any time. You can do this by simply clicking on the – unsubscribe’ link in our emails. You can also do this by contacting our Customer service team at firstname.lastname@example.org
Like many other websites, we use remarketing tools to target ACP Rail banner and ads to you when you are on other websites.
The banners and ads you see are based on information we hold about you. This information can include cookies or ACP Rail banners or ads you have previously clicked on.
We have fulfilment centers in Canada, China, Australia and the United Kingdom. However, all orders from the EU are processed and fulfilled in London, UK.
ACP Marketing is concerned to protect the privacy of minors. If you are 16 or under please get parental approval before you provide us with personal information.
Any material changes in the way ACP Marketing uses personal information will be described in future versions of this Privacy Statement. Of course, you may always submit concerns regarding our Privacy Statement or our privacy practices to webmaster@ACPRail.com.